More effective managers can make a big difference to how a brand and how it performs, so how do you do so. We take a closer look.
1. Know the business
Having a firm grasp of the overall business landscape is essential so that when your subordinates come to you with questions, you can answer them in the broader context. This is more than just reading the quarterly statement, as you need to be able to handle issues ranging from HR matters to corporate culture. When you are in touch with what really goes on across your company, you make educated choices and provide your direct reports supervision and direction with confidence.
So how exactly do you accomplish this? Whenever you can, spend the time you can with senior leadership and work in questions when possible. Do not just ask what the strategy is but learn why it is what it is. Find out the thinking behind particular choices that were made. Learn how your own department might contribute to the success of other arms of the company. Knowledge is power, and the more knowledge you have, the better you can focus your own team of people.
2. Make Face-To-Face Check-Ins A Priority
If you want your direct reports to have successful career development, then they need to routinely have individual time with you. These check-ins are the times where you get to have an honest conversation about their priorities being right, figuring out metrics to measure them by and what they can do to meet them, as well as handling any questions or concerns they need to get off their chest.
How do you accomplish all of this? You establish a schedule of fact-to-face check-ins, either in person or over Skype or video. Once you start them, keep them up regularly and at an almost predictable pace. Block out these times in your scheduling software or calendar, and respect these meetings, even if they do not look immediately productive or relevant to the challenges or stresses of those particular days. If you’re interested in this area, then why not look at interim manager jobs like these from Capita Specialist Recruitment.
3. Keep Your Feet On The Ground
When the higher-ups decided it was time to move you up to management, it was likely because you had mastered whatever your previous role was. You busted your tail and attained success along the way. Now you are a manager, but that does not excuse you from the ‘dirty work’ the ‘grunts’ do that got you up the ladder in the first place. Being able to come out of your office, roll up your sleeves, and help your subordinates with their daily tasks is something that will endear them to you because you are seen as not being above them and that you remember where you came from.
How do you accomplish this? Watch things daily, and see how they are going. Opportunities to dive in and give a little bit of help will present themselves, and when they do, take advantage of them. When the rank and file see managers still helping out with the little things, they see themselves in you. Not only do you set a tone of determination that empowers the culture of success, you inspire loyalty and maybe even make a few of them think they too can be managers some day.
4. Lead By Example
In any business, there are good times as well as bad times. In seas both calm and turbulent, your subordinates and direct reports are going to either consciously or subconsciously seek out an example to model their decisions and behavior after. Guess who that is? Yes, you. You set the measuring stick for your department or team with the values you and judgement you exercise, how you cope with adversity, how you handle ambiguous situations, and most especially the perseverance you show in difficult challenges.
So, what do you do to be a great example? You have to be in touch with your feelings and know just how you personally react to particular circumstances. You might feel as a leader that you need to move faster than anyone else, but in fact you probably need to take things a step slower, develop patience, and carry yourself with an informed, expanded, and enlightened perspective. Doing this lets you lead people in ways that they not only admire and respect, but mimic.
5. Accept That Delegation Is Power
When you start a position of leadership, you are going to have a natural inclination to stick your finger in every pie and project. The problem is that you can not be Superman and do it all. You have to foster a local environment where you can trust and rely on others to handle the responsibility of particular projects. You do need to stay informed on all proceedings, but let others handle portions of the workload, not just to keep things off of your plate, but also as chances to grow their own talents and skills. Effective delegation is a sign of a true leader or manager.
So, how do you get this one done? Identify the moments when you need someone to step up to the plate and handle things as your representative. State your expectations and requirements with clarity, but also remind potential volunteers that these moments are also career opportunities for career advancement. When they know the role is critical, they will embrace it with a sense of ownership conducive to success.