If your website isn’t user friendly, you could be losing business in huge quantities. Whether you offer an online service or an offline one, many people will head to your site before deciding whether they want to buy from you or not. This means that everything has to be ready for them, and it’s not just about making sure that you have all of the information that they need available. It’s also a case of making sure that they can use your website with no problems. Here are four things to look out for.